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It is our goal to assist you--the job seeker--in
finding a job that is right for you by enhancing
your job search skills.
We offer services that will prepare you for the
job market and for finding a career.
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Use the Resource Center as your office for finding a
job
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Attend
Workshops
on Resume writing, interviewing and
others
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Networking events allow you to meet employers
face-to-face
For additional information, visit
Career Assistance online
or please contact us and we
will be happy to provide you with more information.
STEP 1 DETERMINING WHAT JOB YOU WANT
STEP 2 HOW TO FIND THE JOB YOU WANT
STEP 3 FILLING OUT JOB APPLICATIONS, COMPOSING RÉSUMÉS
AND COVER LETTERS
STEP 4 INTERVIEWING AND FOLLOW-UP
STEP 5 ACCEPTING THE JOB
STEP 1 DETERMINING WHAT JOB YOU WANT
The first step in the job search process is to identify
what job you want. There are many factors that go into
choosing a job or career. These may include:
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Wages
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Education or training required
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Job location
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Benefits
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Environment
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Potential for advancement
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Industry demand or decline
If you have trouble identifying jobs or careers,
job market information can be found in the
Resource Center.
Each individual has different employment needs.
Please choose the area that applies to you.
Survival or entry-level job
List three jobs you think you could do. 1.
____________________________________________ 2.
____________________________________________ 3.
____________________________________________
Current career path (same type of job, but new
company) List three job titles that might be
found in your career. 1.
____________________________________________ 2.
____________________________________________ 3.
____________________________________________
New career direction List three career areas
you have considered. 1.
____________________________________________ 2.
____________________________________________ 3.
____________________________________________
Then compare yourself to these job requirements.
What is keeping you from getting your ideal job?
Note: It may be time to consider training
opportunities to upgrade skills.

STEP
2 HOW TO FIND THE JOB YOU WANT
The second step is to find employers that have the kind
of jobs you want. Most times, the job search starts by
searching the newspaper, staffing agencies, and
Internet. But what most people don™t know is 80% of jobs
are found in the Hidden Job Market.
The Hidden Job Market “ This is the best way to find a
job. Most people get jobs through word-of-mouth and
through people they know. It is important after you
identify the type of job you want (step one) to tell
your friends, relatives, church members, etc. that you
are looking for that type of work. This helps to
establish a network of people who can help in your job
search. Another effective strategy is to directly
contact the companies that have the types of jobs you
want.
Additional resources for locating employers are:
Community Agencies “ Contact your city government,
church, synagogue, or public library for information.
Internet “ The internet is the fastest growing tool to
look for job openings through job search sites and
company web sites.
Job Fairs “ Look for announcements in the newspaper or
on the radio, or check our Web Site for dates and
locations.
Newspaper Ads “ Use the help-wanted section of your
local newspaper to spot the job you want and to research
which companies and industries are hiring. Include
the buzzwords from the ads in applying for that job.
Trade Directories/Journals“ Most industries have
directories that are available at your local library and
the Resource Center at each Tennessee Career Center.
Yellow Pages “ You™ll get a good cross-sectional view of
all local businesses plus a targeted view of business by
industry.

STEP 3 FILLING OUT JOB APPLICATIONS,
COMPOSING RÉSUMÉS AND COVER LETTERS
Step three involves how to appropriately apply for a
position. This step includes completing a job
application, composing a resume, and writing a cover
letter.
How to Complete a Job
Application:
Fill in all the blanks! If an item doesn™t apply to you,
enter N/A (not applicable) or put dashes (---) in the
space.
Read each item carefully and be sure you provide all
information requested.
Notice terminology: Location means city and state;
address means full address, with street or P.O. Box and
zip code.
Be prepared to provide details about past work. It is
best to take a list with you. You will need full
addresses and phone numbers, dates of employment, your
supervisor™s name and title, your starting and ending
salary.
You will have very little space to write in your duties
from previous jobs, so think of several brief phrases
starting with action verbs that describe your main
duties. Unpaid work can be included!
Never underestimate the importance of neatness. A messy
application is often canned immediately.
Always write "Negotiable" for desired salary. Salary
should be discussed at the time of the job offer.
Complete education and experience sections using your
most recent experiences first, then list your previous
jobs.
Many applications request 2-3 references. Be sure to
have the current titles, addresses, and phone numbers of
2-3 persons who have agreed to serve as references for
you. Professional references (former or current
supervisors, co-workers, or others who know you in the
work setting) are best unless personal references are
specifically asked for on the application.
If you are mailing your application, type a brief cover
letter and put both in a large manila envelope to avoid
folding. Your application will stand out from the crowd
because most will be folded and mailed in small business
envelopes.
You should include a Resume with your application unless
"no Resume" has been specified by the employing
organization. Your Resume can give a much stronger and
clearer picture of you than an application can.
Always remember to sign your application!
How to Write a Cover
Letter:
The cover letter complements your resume and encourages
an employer to read your resume. The elements of the
cover letter include:
An introduction that mentions the position for which you
are applying and how you found out about it.
Information that shows you understand the employer™s
needs and how you have the skills and knowledge to meet
those needs.
An invitation to the employer to read your resume and
suggestion for further action like contacting them.
How to Write a Resume:
A resume is a document that includes your job objective,
skills, education and other information related to the
job for which you are applying. There are three basic
types of resumes; chronological, functional and
combination. You will need to choose the type that fits
your particular situation.
1. Choose your type of Resume
The Chronological Resume:
This format lists your work history with your most
recent job first and then your previous work history.
The Functional Resume:
This format focuses on your skills and abilities without
regard to when, where or how you acquired them. In this
format, you can also include part-time and volunteer
work. Your work history is listed at the bottom without
descriptions of job duties.
Combination Resume:
This format "combines" the best features of the
Chronological and the Functional Resume. The top portion
of the Resume is a list of your skills and abilities and
the bottom portion is like a Chronological Resume
listing your work history.
2. Production Tips
Use quality paper
Use adequate white space (don™t cover the paper
with print)
Be consistent in spacing
Make margins consistent and no less than one inch
Use bullets to highlight activities and
accomplishments
Use spell check
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Highlight your best-selling features near the top
3.
How to choose your References
Choose at least three references, but no more than six.
Get permission from your references and make sure they
will say something good about you.
Have a correct daytime phone number where the reference
can be reached.
References may be people that you have worked with and
people that you know outside of work.
4. E-mail a Resume
Generally, it is better to submit a Resume by e-mail
than it is to send a "scannable Resume ." To send an
e-mail resume, follow these guidelines:
You must first have an e-mail account of your own. It
might be a free system such as Hotmail or Yahoo or a
subscription service such as America On-Line, Prodigy,
Bellsouth, or any of thousands of other services.
You can either send your resume as an attachment or a
text document according to the specifications of the
employer.
For more information on sending electronic resumes, ask
for assistance from the Resource Center staff.

STEP 4 INTERVIEWING AND FOLLOW-UP
Go
into each interview with the goal of getting an offer.
The impression you create will ultimately determine your
search success. It is important to know that employers
use different styles of interviewing that may include
interviewing you individually, by phone, or using a
panel.
Use this checklist as a
guide for preparing for an interview:
Research the company
Prepare your image (proper dress, demeanor)
Practice answering typical interview questions (see next
page)
Arrive 10 to 15 minutes early
Respond succinctly to questions asked
Listen well
Be enthusiastic, interested, confident
Avoid discussing details of your personal life
Avoid salary discussions early in the interview process
Establish next steps at the end of the interview
Send a thank-you letter
Follow-up by phone
Post Interview:
Take an objective look at how you performed in the
interview. Identify areas of where you performed well
and areas to improve.
Follow up with a thank-you card immediately and a phone
call within a week or two.
The 12 Most Common Tough Questions Job Interviews Ask
1. Q: Tell me about yourself.
A: Respond in a way that assures the interviewer that
you are well adjusted, stable, and positive.
2. Q: What can you do for us?
A: Stick to facts and figures if at all possible. Point
to past accomplishments or forecast future capabilities.
3. Q: What are your strengths?
A: Tailor your answer to meet the needs of the employer.
4. Q: What are your limitations?
A: Think about transforming your answer and the question
into a strength (examples given in our workshop).
5. Q: What do you want?
A: Be prepared to respond with answers that reveal a
desire to do the kind of work the position requires.
6. Q: What do you see yourself doing in five years?
A: Focus on your skills as they would relate to the
company.
7. Q: What is your reason for seeking this position?
What was wrong with your last job/present job?
A: NEVER criticize your last boss or any previous
employer, it WILL cost you.
8. Q: What are your hobbies?
A: Think ACTION! Don™t establish a perception of
passiveness.
9. Q: How would you handle [some realistic problem
situation]?
A: Emphasize that you would seek out facts, look at
precedents, use your knowledge and experience, etc. to
make a decision and act.
10. Q: What would you like to know about us?
A: Always ask some intelligent questions. This may be
what makes the final impression.
11. Q: Why have you been unemployed for so long?
A: Long periods of unemployment are suspect. Be prepared
with an answer that focuses on the present and what you
have to offer.
12. Q: Do you think you are overqualified for this job?
A: Suggest that this firm is a better opportunity¦that
you have potential to become even more valuable to them,
etc. Reassure them that you are not planning to leave
prematurely.

STEP 5 ACCEPTING THE JOB
The final step is determining whether the job that is
offered is right for you. Many factors contribute to the
total value of the offer--salary, benefits, working
hours, job description, and travel to name a few. Some
things you may want to consider before accepting the
offer include:
Knowing your market worth. This can be accomplished by
doing research on the Internet, talking to others in
that field, and reading market surveys.
Knowing how to negotiate, because it is hard to do after
the job is accepted.
Understanding the offer that is being made
Deciding if the job is right for you and fits into your
plans for the future.
At the Middle Tennessee Career Center, we understand
that finding employment is one of the hardest jobs a
person will face. We will support you as you search for
your new job or career path.

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